Head Lice & Hygiene Policy

At Mermaid Hair Extensions Australia, we prioritize the highest standards of hygiene to ensure a safe and pleasant experience for all our clients. All our combs and brushes are thoroughly cleaned between clients and sanitized at the end of each day.

While we take every precaution, we cannot guarantee a completely lice-free environment due to the nature of our work with children and close-contact hair services. We conduct checks for signs of head lice before starting any service, and if lice are found, we will not proceed with the appointment.

By scheduling an appointment, you acknowledge that our services are provided at your own risk. We are not responsible for any issues related to head lice, including but not limited to their presence, transmission, or treatment. Refunds or compensation will not be issued under any circumstances.